Shipping Information

Reinwald's Old World Cookies are baked fresh with no preservatives; just the way they used to do. Selecting your shipping date two days in advance allows us time to produce the finest quality baked goods especially for you and your recipients! All orders will be shipped out on the date selected.

Standard shipping is by UPS Ground shipping. Upgraded overnight delivery is available at increased cost. Some small items are shipped via U.S. Postal Service.

UPS does not ship on weekends; please keep this in mind when placing orders.

Shipping Cost:
Shipping and handling charges are determined by delivery destination and weight of the item. Please view the chart below. Shipping costs are also displayed at the bottom of each product screen.

Shipping Restrictions:
At this time we are unable to ship Old World Cookies outside of the Continental U.S. and Canada. We are also unable to ship to P.O. Boxes.
Sorry for any inconvenience.

Refused Deliveries:
Refused deliveries and order cancellations received after merchandise has been shipped are subject to a 10% return fee.

Damaged Goods:
Shipping damage must be reported within 7 days of delivery to assure a fair solution to this problem.

Receipts:
Receipts for items ordered by phone will be e-mailed or mailed to you.